CVE-2024-57726

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low...

9.9 CriticalIn KEV

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: Low
User interaction: None

What an attacker can affect

Confidentiality: High
Integrity: High
Availability: High

Exploit likelihood

66.4%Up 66.4 points since Jan 16, 2025

What each source reports

NVD Score used 9.9

Record: CVE-2024-57726
CVSS 3.1: 9.9 CriticalCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
Weakness: CWE-862
Updated: 2026-11-02

CVE List 9.9

Record: CVE-2024-57726
CVSS 3.1: 9.9 CriticalCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
Weakness: CWE-862
Updated: 2026-11-02

EUVDEUVD-2024-53724 9.9

Record: EUVD-2024-53724
CVSS 3.1: 9.9 CriticalCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
Updated: 2026-11-02

GitHub AdvisoriesGHSA-8388-c89m-3x67 8.8

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low...

Record: GHSA-8388-c89m-3x67
CVSS 3.1: 8.8 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Weakness: CWE-862
Updated: 2026-11-02

CISA KEV No score

SimpleHelp Missing Authorization Vulnerability

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Record: CVE-2024-57726
Weakness: CWE-862
Updated: 2026-11-02

Affected products

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
Source	Link	Date
Nuclei	SimpleHelp <= 5.5.7 - Privilege Escalation

History

History
Recorded	Changed	Sources
Nov 3, 2026	exploitation
Nov 2, 2026	first indexed	CVE List, EUVD, GitHub Advisories, CISA KEV, Nuclei, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2024-57726 is a critical vulnerability (CVSS 9.9) in Simple-help Simplehelp, published January 15, 2025. CISA lists it as known to be exploited, since April 24, 2026. EUVD reports exploitation since April 24, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 66.4%, the 99th percentile. No source names a fixed version.