CVE-2024-57728
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files...
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- High
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Exploit likelihood
What each source reports
NVD Score used
7.2
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
- Record
CVE-2024-57728- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-59, CWE-22
- Updated
- 2026-11-02
CVE List
7.2
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
- Record
CVE-2024-57728- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-22
- Updated
- 2026-11-02
EUVDEUVD-2024-53726
7.2
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
- Record
EUVD-2024-53726- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-mchm-7mqx-7299
7.2
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files...
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
- Record
GHSA-mchm-7mqx-7299- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-22, CWE-59
- Updated
- 2026-11-02
CISA KEV No score
SimpleHelp Path Traversal Vulnerability
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
- Record
CVE-2024-57728- Weakness
- CWE-22
- Updated
- 2026-11-02
Affected products
Public exploits
Links only. Every CVE stores no exploit code.
| Source | Link | Date |
|---|---|---|
| Nuclei | SimpleHelp <= 5.5.7 - Arbitrary File Upload |
History
| Recorded | Changed | Sources |
|---|---|---|
| exploitation | ||
| first indexed | CVE List, EUVD, GitHub Advisories, CISA KEV, Nuclei, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2024-57728 is a high vulnerability (CVSS 7.2) in Simple-help Simplehelp, published January 15, 2025. CISA lists it as known to be exploited, since April 24, 2026. EUVD reports exploitation since April 24, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 64.5%, the 99th percentile. No source names a fixed version.
References
horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software
simple-help.com/kb---security-vulnerabilities-01-2025
trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce
microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations
cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728
nvd.nist.gov/vuln/detail/CVE-2024-57728
github.com/advisories/GHSA-mchm-7mqx-7299