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CVE-2024-57728

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files...

7.2 HighIn KEV

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
High
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

64.5%Up 64.4 points since Jan 16, 2025
90%50%10%1%

What each source reports

NVD Score used 7.2

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Record
CVE-2024-57728
CVSS 3.1
7.2 HighCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-59, CWE-22
Updated
2026-11-02
CVE List 7.2

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Record
CVE-2024-57728
CVSS 3.1
7.2 HighCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-22
Updated
2026-11-02
EUVDEUVD-2024-53726 7.2

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Record
EUVD-2024-53726
CVSS 3.1
7.2 HighCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Updated
2026-11-02
GitHub AdvisoriesGHSA-mchm-7mqx-7299 7.2

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files...

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Record
GHSA-mchm-7mqx-7299
CVSS 3.1
7.2 HighCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-22, CWE-59
Updated
2026-11-02
CISA KEV No score

SimpleHelp Path Traversal Vulnerability

SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Record
CVE-2024-57728
Weakness
CWE-22
Updated
2026-11-02

Affected products

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
SourceLinkDate
NucleiSimpleHelp <= 5.5.7 - Arbitrary File Upload

History

History
RecordedChangedSources
exploitation
first indexedCVE List, EUVD, GitHub Advisories, CISA KEV, Nuclei, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2024-57728 is a high vulnerability (CVSS 7.2) in Simple-help Simplehelp, published January 15, 2025. CISA lists it as known to be exploited, since April 24, 2026. EUVD reports exploitation since April 24, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 64.5%, the 99th percentile. No source names a fixed version.

References

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