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CVE-2024-9423

Certain HP LaserJet Printers – Potential Denial of Service

5.3 Medium

Certain HP LaserJet printers may potentially experience a denial of service when a user sends a raw JPEG file to the printer. The printer displays a “JPEG Unsupported” message which may not clear, potentially blocking queued print jobs.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
None
Integrity
None
Availability
Low

Exploit likelihood

0.57%Up 0.5 points since Oct 3, 2024
90%50%10%1%

What each source reports

CVE List Score used 5.3

Certain HP LaserJet Printers – Potential Denial of Service

Certain HP LaserJet printers may potentially experience a denial of service when a user sends a raw JPEG file to the printer. The printer displays a “JPEG Unsupported” message which may not clear, potentially blocking queued print jobs.

Record
CVE-2024-9423
CVSS 3.1
5.3 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
Weakness
CWE-241
Updated
2026-11-02
EUVDEUVD-2024-49931 5.3

Certain HP LaserJet printers may potentially experience a denial of service when a user sends a raw JPEG file to the printer. The printer displays a “JPEG Unsupported” message which may not clear, potentially blocking queued print jobs.

Record
EUVD-2024-49931
CVSS 3.1
5.3 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
Updated
2026-11-03
GitHub AdvisoriesGHSA-mc6f-8j7w-q9xw 5.3

Certain HP LaserJet printers may potentially experience a denial of service when a user sends a...

Certain HP LaserJet printers may potentially experience a denial of service when a user sends a raw JPEG file to the printer. The printer displays a “JPEG Unsupported” message which may not clear, potentially blocking queued print jobs.

Record
GHSA-mc6f-8j7w-q9xw
CVSS 3.1
5.3 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
Weakness
CWE-241
Updated
2026-11-02
NVD 5.3

Certain HP LaserJet printers may potentially experience a denial of service when a user sends a raw JPEG file to the printer. The printer displays a “JPEG Unsupported” message which may not clear, potentially blocking queued print jobs.

Record
CVE-2024-9423
CVSS 3.1
5.3 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
Weakness
CWE-241
Updated
2026-11-02

Affected products

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History

History
RecordedChangedSources
aliases, publishedEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2024-9423 is a medium vulnerability (CVSS 5.3) in Hp Inc. Certain Hp Laserjet Printers, published October 2, 2024. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.57%, the 47th percentile. No source names a fixed version.

References

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