CVE-2025-10658

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover

6.5 MediumPublic exploit

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: None
User interaction: None

What an attacker can affect

Confidentiality: Low
Integrity: Low
Availability: None

Exploit likelihood

0.34%Up 0.2 points since Sep 20, 2025

What each source reports

CVE List Score used 6.5

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover

Record: CVE-2025-10658
CVSS 3.1: 6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Weakness: CWE-307
Updated: 2026-11-02

EUVDEUVD-2025-30308 6.5

Record: EUVD-2025-30308
CVSS 3.1: 6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Updated: 2026-11-02

GitHub AdvisoriesGHSA-532f-pqv9-9f5r 6.5

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable...

Record: GHSA-532f-pqv9-9f5r
CVSS 3.1: 6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Weakness: CWE-307
Updated: 2026-11-02

NVD 6.5

Record: CVE-2025-10658
CVSS 3.1: 6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Weakness: CWE-307
Updated: 2026-11-02

Affected products

psmplugins supportcandy – helpdesk & customer support ticket system

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
Source	Link	Date
PoC in GitHub	jFriedli/CVE-2025-10658	2026-03-23

History

History
Recorded	Changed	Sources
Nov 2, 2026	first indexed	CVE List, EUVD, GitHub Advisories, NVD, PoC in GitHub

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2025-10658 is a medium vulnerability (CVSS 6.5) in Psmplugins Supportcandy – Helpdesk & Customer Support Ticket System, published September 20, 2025. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 0.34%, the 27th percentile. No source names a fixed version.