CVE-2025-12448

Smartsupp – live chat, AI shopping assistant and chatbots <= 3.9.1 - Authenticated (Subscriber+) Stored Cross-Site Scripting

6.4 Medium

The Smartsupp – live chat, AI shopping assistant and chatbots plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'code' parameter in all versions up to, and including, 3.9.1 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with Subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: Low
User interaction: None

What an attacker can affect

Confidentiality: Low
Integrity: Low
Availability: None

Exploit likelihood

0.31%Up 0.3 points since Feb 19, 2026

What each source reports

CVE List Score used 6.4

Smartsupp – live chat, AI shopping assistant and chatbots <= 3.9.1 - Authenticated (Subscriber+) Stored Cross-Site Scripting

Record: CVE-2025-12448
CVSS 3.1: 6.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Weakness: CWE-79
Updated: 2026-11-02

EUVDEUVD-2025-207891 6.4

Record: EUVD-2025-207891
CVSS 3.1: 6.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Updated: 2026-11-02

GitHub AdvisoriesGHSA-w64w-h2r9-c284 6.4

The Smartsupp – live chat, AI shopping assistant and chatbots plugin for WordPress is vulnerable...

Record: GHSA-w64w-h2r9-c284
CVSS 3.1: 6.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Weakness: CWE-79
Updated: 2026-11-02

NVD 6.4

Record: CVE-2025-12448
CVSS 3.1: 6.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Weakness: CWE-79
Updated: 2026-11-02

Affected products

smartsupp – live chat, ai shopping assistant and chatbots

History

History
Recorded	Changed	Sources
Nov 2, 2026	first indexed	CVE List, EUVD, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2025-12448 is a medium vulnerability (CVSS 6.4) in Smartsupp – Live Chat, Ai Shopping Assistant And Chatbots, published February 19, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.31%, the 23rd percentile. No source names a fixed version.