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CVE-2025-12641

Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion

6.5 Medium

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
None
Integrity
Low
Availability
Low

Exploit likelihood

0.40%Up 0.3 points since Jan 16, 2026
90%50%10%1%

What each source reports

CVE List Score used 6.5

Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

Record
CVE-2025-12641
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L
Weakness
CWE-862
Updated
2026-11-02
EUVDEUVD-2026-2970 6.5

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

Record
EUVD-2026-2970
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L
Updated
2026-11-02
GitHub AdvisoriesGHSA-pvj6-qhmr-8x6j 6.5

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to...

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

Record
GHSA-pvj6-qhmr-8x6j
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L
Weakness
CWE-862
Updated
2026-11-02
NVD 6.5

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

Record
CVE-2025-12641
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L
Weakness
CWE-862
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2025-12641 is a medium vulnerability (CVSS 6.5) in Awesomesupport Awesome Support – Wordpress Helpdesk & Support Plugin, published January 16, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.40%, the 33rd percentile. No source names a fixed version.

References

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