CVE-2025-14581
HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- None
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
- Record
CVE-2025-14581- CVSS 3.1
- 4.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N - Weakness
- CWE-862
- Updated
- 2026-11-02
EUVDEUVD-2025-203188
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
- Record
EUVD-2025-203188- CVSS 3.1
- 4.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-3g8x-8934-xrr7
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization...
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
- Record
GHSA-3g8x-8934-xrr7- CVSS 3.1
- 5.3 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N - Weakness
- CWE-862
- Updated
- 2026-11-02
NVD
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
- Record
CVE-2025-14581- CVSS 3.1
- 4.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N - Weakness
- CWE-862
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2025-14581 is a medium vulnerability (CVSS 4.3) in Villatheme Happy – Helpdesk Support Ticket System, published December 13, 2025. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.25%, the 16th percentile. No source names a fixed version.
References
wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve
plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php
nvd.nist.gov/vuln/detail/CVE-2025-14581
github.com/advisories/GHSA-3g8x-8934-xrr7