CVE-2025-31501
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an...
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
7.2
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.
- Record
CVE-2025-31501- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
EUVDEUVD-2025-16193
7.2
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.
- Record
EUVD-2025-16193- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-9j47-qv65-j87p
7.2
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an...
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.
- Record
GHSA-9j47-qv65-j87p- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
NVD
7.2
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.
- Record
CVE-2025-31501- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N - CVSS 3.1
- 6.1 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
OSV
7.2
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.
- Record
CVE-2025-31501- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
OSVDEBIAN-CVE-2025-31501
6.1
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.
- Record
DEBIAN-CVE-2025-31501- CVSS 3.1
- 6.1 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
OSVUBUNTU-CVE-2025-31501
7.2
Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.
- Record
UBUNTU-CVE-2025-31501- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N - CVSS 3.1
- 6.1 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
OSVUSN-7692-1 No score
request-tracker5 vulnerabilities
It was discovered that Request Tracker was susceptible to timing attacks. An attacker could possibly use this issue to access sensitive information. This issue only affected Ubuntu 22.04 LTS. (CVE-2021-38562)
It was discovered that Request Tracker was susceptible to cross-site scripting attacks when malicious attachments were supplied. An attacker could possibly use this issue to execute arbitrary code. This issue only affected Ubuntu 22.04 LTS. (CVE-2022-25802)
It was discovered that Request Tracker would incorrectly redirect users in certain instances. An attacker could possibly use this issue to cause a denial of service. This issue only affected Ubuntu 22.04 LTS. (CVE-2022-25803)
Tom Wolters discovered that Request Tracker could leak information when malicious email headers were supplied. An attacker could possibly use this issue to access sensitive information. This issue only affected Ubuntu 22.04 LTS. (CVE-2023-41259, CVE-2023-41260)
It was discovered that Request Tracker could leak information through its transaction search. An attacker with access to the transaction query builder of Request Tracker could possibly use this issue to access sensitive information. This issue only affected Ubuntu 22.04 LTS. (CVE-2023-45024)
It was discovered that Request Tracker erroneously stored ticket information in a web browser's cache. An attacker with direct access to a system could possibly use this issue to access sensitive information. This issue only affected Ubuntu 22.04 LTS and Ubuntu 24.04 LTS. (CVE-2024-3262)
It was discovered that Request Tracker made use of an obsolete cryptographic algorithm for emails sent with S/MIME encryption. An attacker could possibly use this issue to access sensitive information. (CVE-2025-2545)
It was discovered that Request Tracker was susceptible to cross-site scripting attacks when malicious parameters were included in a search URL. An attacker could possibly use this issue to execute arbitrary code. (CVE-2025-30087)
It was discovered that Request Tracker was susceptible to cross-site scripting attacks when malicious permalinks or assets were provided. An attacker could possibly use this issue to execute arbitrary code. (CVE-2025-31500, CVE-2025-31501)
- Record
USN-7692-1- Updated
- 2026-11-02
Affected products
Affected packages
| Package | Affected | Fixed |
|---|---|---|
request-tracker5Debian:12 |
before 5.0.3+dfsg-3~deb12u3, plus listed versions 5.0.3+dfsg-25.0.3+dfsg-3~deb12u15.0.3+dfsg-3~deb12u2 |
5.0.3+dfsg-3~deb12u3 |
request-tracker5Debian:13 |
before 5.0.7+dfsg-3 | 5.0.7+dfsg-3 |
request-tracker5Debian:14 |
before 5.0.7+dfsg-3 | 5.0.7+dfsg-3 |
request-tracker5Debian:12 From an advisory covering 5 CVEs |
before 5.0.3+dfsg-3~deb12u3, plus listed versions 5.0.3+dfsg-25.0.3+dfsg-3~deb12u15.0.3+dfsg-3~deb12u2 |
5.0.3+dfsg-3~deb12u3 |
request-tracker5Ubuntu:Pro:22.04:LTS |
before 5.0.1+dfsg-1ubuntu1+esm1, plus listed versions 5.0.1+dfsg-1ubuntu1 |
5.0.1+dfsg-1ubuntu1+esm1 |
request-tracker5Ubuntu:Pro:24.04:LTS |
before 5.0.5+dfsg-2ubuntu0.1~esm1, plus listed versions 5.0.1+dfsg-1ubuntu15.0.5+dfsg-2 |
5.0.5+dfsg-2ubuntu0.1~esm1 |
request-tracker5Ubuntu:Pro:22.04:LTS From an advisory covering 11 CVEs |
before 5.0.1+dfsg-1ubuntu1+esm1, plus listed versions 5.0.1+dfsg-1ubuntu1 |
5.0.1+dfsg-1ubuntu1+esm1 |
request-tracker5Ubuntu:Pro:24.04:LTS From an advisory covering 11 CVEs |
before 5.0.5+dfsg-2ubuntu0.1~esm1, plus listed versions 5.0.1+dfsg-1ubuntu15.0.5+dfsg-2 |
5.0.5+dfsg-2ubuntu0.1~esm1 |
History
| Recorded | Changed | Sources |
|---|---|---|
| affected, facts | ||
| first indexed | CVE List, EUVD, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2025-31501 is a high vulnerability (CVSS 7.2) in Bestpractical Request Tracker, published April 30, 2025. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.25%, the 16th percentile. Fixed in request-tracker5 5.0.3+dfsg-3~deb12u3.
References
docs.bestpractical.com/release-notes/rt/index.html
docs.bestpractical.com/release-notes/rt/5.0.8
nvd.nist.gov/vuln/detail/CVE-2025-31501
github.com/advisories/GHSA-9j47-qv65-j87p
github.com/CVEProject/cvelistV5/tree/main/cves/2025/31xxx/CVE-2025-31501.json
security-tracker.debian.org/tracker/CVE-2025-31501
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ubuntu.com/security/CVE-2025-31501
cve.org/CVERecord?id=CVE-2025-31501
ubuntu.com/security/notices/USN-7692-1
ubuntu.com/security/CVE-2021-38562
ubuntu.com/security/CVE-2022-25802
ubuntu.com/security/CVE-2022-25803
ubuntu.com/security/CVE-2023-41259
ubuntu.com/security/CVE-2023-41260
ubuntu.com/security/CVE-2023-45024
ubuntu.com/security/CVE-2024-3262
ubuntu.com/security/CVE-2025-2545
ubuntu.com/security/CVE-2025-30087
ubuntu.com/security/CVE-2025-31500