CVE-2025-57972

WordPress Helpdesk Support Ticket System for WooCommerce plugin <= 2.1.1 - Broken Access Control vulnerability

4.3 Medium

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: Low
User interaction: None

What an attacker can affect

Confidentiality: None
Integrity: Low
Availability: None

Exploit likelihood

0.24%Up 0.2 points since Sep 23, 2025

What each source reports

CVE List Score used 4.3

WordPress Helpdesk Support Ticket System for WooCommerce plugin <= 2.1.1 - Broken Access Control vulnerability

Record: CVE-2025-57972
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Weakness: CWE-862
Updated: 2026-11-02

EUVDEUVD-2025-30657 4.3

Record: EUVD-2025-30657
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Updated: 2026-11-02

GitHub AdvisoriesGHSA-6h7h-wh98-66vf 4.3

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce...

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce allows Exploiting Incorrectly Configured Access Control Security Levels. This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through 2.0.2.

Record: GHSA-6h7h-wh98-66vf
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Weakness: CWE-862
Updated: 2026-11-02

NVD 4.3

Record: CVE-2025-57972
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Weakness: CWE-862
Updated: 2026-11-02

Affected products

wpfactory helpdesk support ticket system for woocommerce

History

History
Recorded	Changed	Sources
Nov 2, 2026	first indexed	CVE List, EUVD, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2025-57972 is a medium vulnerability (CVSS 4.3) in Wpfactory Helpdesk Support Ticket System For Woocommerce, published September 22, 2025. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.24%, the 15th percentile. No source names a fixed version.