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CVE-2026-111676

Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint

5.3 Medium

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
Low
Integrity
None
Availability
None

Exploit likelihood

0.25%Unchanged since Oct 17, 2026
90%50%10%1%

What each source reports

CVE List Score used 5.3

Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

Record
CVE-2026-111676
CVSS 4.0
5.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
CVSS 3.1
4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness
CWE-639
Updated
2026-11-02
EUVDEUVD-2026-102967 5.3

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

Record
EUVD-2026-102967
CVSS 4.0
5.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Updated
2026-11-02
GitHub AdvisoriesGHSA-8f6x-fr2m-f6wc 5.3

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows...

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

Record
GHSA-8f6x-fr2m-f6wc
CVSS 4.0
5.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS 3.1
4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness
CWE-639
Updated
2026-11-02
NVD 5.3

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

Record
CVE-2026-111676
CVSS 4.0
5.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS 3.1
4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness
CWE-639
Updated
2026-11-02
OSV 5.3

Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

Record
CVE-2026-111676
CVSS 4.0
5.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-639
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-111676 is a medium vulnerability (CVSS 5.3) in Faveosuite Faveo-helpdesk, published October 16, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.25%, the 16th percentile. No source names a fixed version.

References

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