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CVE-2026-111939

Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation

5.1 Medium

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Passive

What an attacker can affect

Confidentiality
Low
Integrity
Low
Availability
None

Exploit likelihood

0.22%Unchanged since Oct 20, 2026
90%50%10%1%

What each source reports

CVE List Score used 5.1

Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Record
CVE-2026-111939
CVSS 4.0
5.1 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N
CVSS 3.1
4.6 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Weakness
CWE-639
Updated
2026-11-02
EUVDEUVD-2026-104312 5.1

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Record
EUVD-2026-104312
CVSS 4.0
5.1 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N
Updated
2026-11-02
GitHub AdvisoriesGHSA-4f8v-crcw-833x 5.1

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows...

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Record
GHSA-4f8v-crcw-833x
CVSS 4.0
5.1 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS 3.1
4.6 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Weakness
CWE-639
Updated
2026-11-02
NVD 5.1

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Record
CVE-2026-111939
CVSS 4.0
5.1 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS 3.1
4.6 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Weakness
CWE-639
Updated
2026-11-02
OSV 5.1

Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Record
CVE-2026-111939
CVSS 4.0
5.1 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-639
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-111939 is a medium vulnerability (CVSS 5.1) in Frappe Helpdesk, published October 19, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.22%, the 12th percentile. No source names a fixed version.

References

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