CVE-2026-14197
Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- High
- User interaction
- None
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
- Record
CVE-2026-14197- CVSS 3.1
- 3.8 Low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N - Weakness
- CWE-639
- Updated
- 2026-11-02
EUVDEUVD-2026-51722
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
- Record
EUVD-2026-51722- CVSS 3.1
- 3.8 Low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-vprj-v253-jvjv
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check...
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
- Record
GHSA-vprj-v253-jvjv- CVSS 3.1
- 3.8 Low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N - Weakness
- CWE-639
- Updated
- 2026-11-02
NVD
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
- Record
CVE-2026-14197- CVSS 3.1
- 3.8 Low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N - Weakness
- CWE-639
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-14197 is a low vulnerability (CVSS 3.8) in Shahjahan Jewel Fluent Support, published August 1, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.26%, the 17th percentile. No source names a fixed version.