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CVE-2026-15291

Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure

7.5 High

The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
None
Availability
None

Exploit likelihood

0.66%Up 0.2 points since Jul 10, 2026
90%50%10%1%

What each source reports

CVE List Score used 7.5

Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure

The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.

Record
CVE-2026-15291
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-862
Updated
2026-11-02
EUVDEUVD-2026-42800 7.5

The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.

Record
EUVD-2026-42800
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Updated
2026-11-02
GitHub AdvisoriesGHSA-9xxg-hrhj-4868 7.5

The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive...

The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.

Record
GHSA-9xxg-hrhj-4868
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-862
Updated
2026-11-02
NVD 7.5

The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.

Record
CVE-2026-15291
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-862
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-15291 is a high vulnerability (CVSS 7.5) in Themeatelier Chathelp – Click To Chat Button, Woocommerce Chat To Order & Floating Chat Form, published July 10, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.66%, the 51st percentile. No source names a fixed version.

References

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