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CVE-2026-20314

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

5.0 Medium

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
None
Integrity
Low
Availability
None

Exploit likelihood

0.44%Up 0.2 points since Aug 20, 2026
90%50%10%1%

What each source reports

CVE List Score used 5.0

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Record
CVE-2026-20314
CVSS 3.1
5.0 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
Weakness
CWE-918
Updated
2026-11-02
EUVDEUVD-2026-62573 5.0

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Record
EUVD-2026-62573
CVSS 3.1
5.0 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
Updated
2026-11-02
GitHub AdvisoriesGHSA-fc4q-vvfv-69h5 5.0

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified...

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Record
GHSA-fc4q-vvfv-69h5
CVSS 3.1
5.0 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
Weakness
CWE-918
Updated
2026-11-02
NVD 5.0

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Record
CVE-2026-20314
CVSS 3.1
5.0 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
Weakness
CWE-918
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliases, publishedEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-20314 is a medium vulnerability (CVSS 5.0) in Cisco Packaged Contact Center Enterprise, published August 19, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.44%, the 38th percentile. No source names a fixed version.

References

MoveEnter Open