CVE-2026-34248
Zammad has an information disclosure in ticket detail view of customers in shared organizations
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Passive
What an attacker can affect
- Confidentiality
- Low
- Integrity
- None
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
Zammad has an information disclosure in ticket detail view of customers in shared organizations
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
- Record
CVE-2026-34248- CVSS 4.0
- 2.1 Low
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N - Weakness
- CWE-284
- Updated
- 2026-11-02
EUVDEUVD-2026-20556
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
- Record
EUVD-2026-20556- CVSS 4.0
- 2.1 Low
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N - Updated
- 2026-11-02
NVD
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
- Record
CVE-2026-34248- CVSS 4.0
- 2.1 Low
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - CVSS 3.1
- 5.7 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N - Weakness
- CWE-284
- Updated
- 2026-11-02
OSV
Zammad has an information disclosure in ticket detail view of customers in shared organizations
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
- Record
CVE-2026-34248- CVSS 4.0
- 2.1 Low
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N - Weakness
- CWE-284
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-34248 is a low vulnerability (CVSS 2.1) in Zammad, published April 8, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.20%, the 10th percentile. No source names a fixed version.