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CVE-2026-34782

Zammad has improper access control in AI assistance controller for text tools

5.3 Medium

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
Low
Integrity
None
Availability
None

Exploit likelihood

0.17%Up 0.1 points since Apr 9, 2026
90%50%10%1%

What each source reports

CVE List Score used 5.3

Zammad has improper access control in AI assistance controller for text tools

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.

Record
CVE-2026-34782
CVSS 4.0
5.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-862
Updated
2026-11-02
EUVDEUVD-2026-20566 5.3

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.

Record
EUVD-2026-20566
CVSS 4.0
5.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Updated
2026-11-02
NVD 5.3

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.

Record
CVE-2026-34782
CVSS 4.0
5.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS 3.1
4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Weakness
CWE-862
Updated
2026-11-02
OSV 5.3

Zammad has improper access control in AI assistance controller for text tools

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.

Record
CVE-2026-34782
CVSS 4.0
5.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-862
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-34782 is a medium vulnerability (CVSS 5.3) in Zammad, published April 8, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.17%, the 6th percentile. No source names a fixed version.

References

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