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CVE-2026-38444

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header...

6.1 MediumPublic exploit

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
Required

What an attacker can affect

Confidentiality
Low
Integrity
Low
Availability
None

Exploit likelihood

0.36%Up 0.1 points since Aug 4, 2026
90%50%10%1%

What each source reports

CVE List Score used 6.1

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Record
CVE-2026-38444
CVSS 3.1
6.1 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Weakness
CWE-79
Updated
2026-11-02
EUVDEUVD-2026-52404 6.1

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Record
EUVD-2026-52404
CVSS 3.1
6.1 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Updated
2026-11-02
GitHub AdvisoriesGHSA-9f9p-h4h5-j53f 6.1

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header...

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Record
GHSA-9f9p-h4h5-j53f
CVSS 3.1
6.1 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Weakness
CWE-79
Updated
2026-11-02
NVD 6.1

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Record
CVE-2026-38444
CVSS 3.1
6.1 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Weakness
CWE-79
Updated
2026-11-02
OSV 6.1

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Record
CVE-2026-38444
CVSS 3.1
6.1 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Updated
2026-11-02

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
SourceLinkDate
PoC in GitHubfr3akhacks/cve-disclosures2026-05-28

History

History
RecordedChangedSources
first indexedCVE List, EUVD, GitHub Advisories, NVD, OSV, PoC in GitHub

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-38444 is a medium vulnerability (CVSS 6.1), published August 3, 2026. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 0.36%, the 29th percentile. No source names a fixed version.

References

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