CVE-2026-41183

FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

4.3 Medium

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: Low
User interaction: None

What an attacker can affect

Confidentiality: Low
Integrity: None
Availability: None

Exploit likelihood

0.22%Up 0.2 points since Apr 22, 2026

What each source reports

CVE List Score used 4.3

FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

Record: CVE-2026-41183
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness: CWE-200
Updated: 2026-11-02

EUVDEUVD-2026-24191 4.3

Record: EUVD-2026-24191
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Updated: 2026-11-02

NVD 4.3

Record: CVE-2026-41183
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness: CWE-200
Updated: 2026-11-02

OSV 4.3

FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

Record: CVE-2026-41183
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness: CWE-200
Updated: 2026-11-02

Affected products

freescout-help-desk freescout

History

History
Recorded	Changed	Sources
Nov 2, 2026	first indexed	CVE List, EUVD, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-41183 is a medium vulnerability (CVSS 4.3) in Freescout-help-desk Freescout, published April 21, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.22%, the 13th percentile. No source names a fixed version.