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CVE-2026-41190

FreeScout has assigned-only visibility bypass via save_draft that allows hidden conversation draft injection

7.1 High

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, when APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS is enabled, direct conversation view correctly blocks users who are neither the assignee nor the creator. The save_draft AJAX path is weaker. A direct POST can create a draft inside a conversation that is hidden in the UI. Version 1.8.215 fixes the vulnerability.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
Low
Integrity
High
Availability
None

Exploit likelihood

0.21%Up 0.2 points since Apr 22, 2026
90%50%10%1%

What each source reports

CVE List Score used 7.1

FreeScout has assigned-only visibility bypass via save_draft that allows hidden conversation draft injection

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, when APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS is enabled, direct conversation view correctly blocks users who are neither the assignee nor the creator. The save_draft AJAX path is weaker. A direct POST can create a draft inside a conversation that is hidden in the UI. Version 1.8.215 fixes the vulnerability.

Record
CVE-2026-41190
CVSS 3.1
7.1 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
Weakness
CWE-863
Updated
2026-11-02
EUVDEUVD-2026-24195 7.1

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, when APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS is enabled, direct conversation view correctly blocks users who are neither the assignee nor the creator. The save_draft AJAX path is weaker. A direct POST can create a draft inside a conversation that is hidden in the UI. Version 1.8.215 fixes the vulnerability.

Record
EUVD-2026-24195
CVSS 3.1
7.1 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
Updated
2026-11-02
NVD 7.1

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, when APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS is enabled, direct conversation view correctly blocks users who are neither the assignee nor the creator. The save_draft AJAX path is weaker. A direct POST can create a draft inside a conversation that is hidden in the UI. Version 1.8.215 fixes the vulnerability.

Record
CVE-2026-41190
CVSS 3.1
7.1 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
Weakness
CWE-863
Updated
2026-11-02
OSV 7.1

FreeScout has assigned-only visibility bypass via save_draft that allows hidden conversation draft injection

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, when APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS is enabled, direct conversation view correctly blocks users who are neither the assignee nor the creator. The save_draft AJAX path is weaker. A direct POST can create a draft inside a conversation that is hidden in the UI. Version 1.8.215 fixes the vulnerability.

Record
CVE-2026-41190
CVSS 3.1
7.1 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
Weakness
CWE-863
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-41190 is a high vulnerability (CVSS 7.1) in Freescout-help-desk Freescout, published April 21, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.21%, the 11th percentile. No source names a fixed version.

References

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