CVE-2026-41904
FreeScout Stored XSS vulnerability in mailbox auto-reply: payload reaches every customer's email client (no CSP), bypassing strip_tags validator with mixed text+HTML content
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Required
What an attacker can affect
- Confidentiality
- High
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
FreeScout Stored XSS vulnerability in mailbox auto-reply: payload reaches every customer's email client (no CSP), bypassing strip_tags validator with mixed text+HTML content
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.
- Record
CVE-2026-41904- CVSS 3.1
- 7.6 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
EUVDEUVD-2026-28407
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.
- Record
EUVD-2026-28407- CVSS 3.1
- 7.6 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N - Updated
- 2026-11-02
NVD
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.
- Record
CVE-2026-41904- CVSS 3.1
- 7.6 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
OSV
FreeScout Stored XSS vulnerability in mailbox auto-reply: payload reaches every customer's email client (no CSP), bypassing strip_tags validator with mixed text+HTML content
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.
- Record
CVE-2026-41904- CVSS 3.1
- 7.6 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-41904 is a high vulnerability (CVSS 7.6) in Freescout-help-desk Freescout, published May 7, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.17%, the 6th percentile. No source names a fixed version.