CVE-2026-45294
FreeScout: User Account Enumeration via Password Reset Response Differentiation
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- Low
- Integrity
- None
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
FreeScout: User Account Enumeration via Password Reset Response Differentiation
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.
- Record
CVE-2026-45294- CVSS 3.1
- 5.3 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N - Weakness
- CWE-203, CWE-204
- Updated
- 2026-11-02
EUVDEUVD-2026-33441
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.
- Record
EUVD-2026-33441- CVSS 3.1
- 5.3 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N - Updated
- 2026-11-02
NVD
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.
- Record
CVE-2026-45294- CVSS 3.1
- 5.3 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N - Weakness
- CWE-203, CWE-204
- Updated
- 2026-11-02
OSV
FreeScout: User Account Enumeration via Password Reset Response Differentiation
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.
- Record
CVE-2026-45294- CVSS 3.1
- 5.3 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N - Weakness
- CWE-203, CWE-204
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-45294 is a medium vulnerability (CVSS 5.3) in Freescout-help-desk Freescout, published May 29, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.21%, the 11th percentile. No source names a fixed version.