CVE-2026-45295
FreeScout Vulnerable to Unauthenticated Thread Read-Status Manipulation and Conversation Enumeration via Open Tracking Endpoint
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint GET /thread/read/{conversation_id}/{thread_id} allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (opened_at timestamp) without any authentication. Version 1.8.219 patches the issue.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
FreeScout Vulnerable to Unauthenticated Thread Read-Status Manipulation and Conversation Enumeration via Open Tracking Endpoint
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint GET /thread/read/{conversation_id}/{thread_id} allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (opened_at timestamp) without any authentication. Version 1.8.219 patches the issue.
- Record
CVE-2026-45295- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N - Weakness
- CWE-639, CWE-862
- Updated
- 2026-11-02
EUVDEUVD-2026-46043
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint GET /thread/read/{conversation_id}/{thread_id} allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (opened_at timestamp) without any authentication. Version 1.8.219 patches the issue.
- Record
EUVD-2026-46043- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N - Updated
- 2026-11-02
NVD
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint GET /thread/read/{conversation_id}/{thread_id} allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (opened_at timestamp) without any authentication. Version 1.8.219 patches the issue.
- Record
CVE-2026-45295- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N - Weakness
- CWE-639, CWE-862
- Updated
- 2026-11-02
OSV
FreeScout Vulnerable to Unauthenticated Thread Read-Status Manipulation and Conversation Enumeration via Open Tracking Endpoint
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint GET /thread/read/{conversation_id}/{thread_id} allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (opened_at timestamp) without any authentication. Version 1.8.219 patches the issue.
- Record
CVE-2026-45295- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N - Weakness
- CWE-639, CWE-862
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-45295 is a medium vulnerability (CVSS 6.5) in Freescout-help-desk Freescout, published July 20, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.24%, the 15th percentile. No source names a fixed version.