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CVE-2026-53593

FreeScout Vulnerable to Authenticated Remote Code Execution via incomplete upload extension denylist (.pht) — bypass of CVE-2025-48471

8.8 High

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (Helper::$restricted_extensions) is incomplete: it does not cover the .pht extension. The authenticated upload endpoint POST /uploads/upload (SecureController@upload) stores files with their original extension into the web-accessible directory storage/app/public/uploads/ (served at /storage/uploads/). On the standard Apache + libapache2-mod-php deployment, the default handler <FilesMatch ".+\.ph(ar|p[3457]?|t|tml)$"> executes .pht, so any authenticated agent can upload a .pht web shell and run arbitrary commands as the web-server user (www-data). This is a direct bypass of the fix for CVE-2025-48471, which added phtml/phar but not pht (nor phtm, phps). Version 1.8.224 contains an updated fix.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

0.35%Up 0.3 points since Jun 12, 2026
90%50%10%1%

What each source reports

CVE List Score used 8.8

FreeScout Vulnerable to Authenticated Remote Code Execution via incomplete upload extension denylist (.pht) — bypass of CVE-2025-48471

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (Helper::$restricted_extensions) is incomplete: it does not cover the .pht extension. The authenticated upload endpoint POST /uploads/upload (SecureController@upload) stores files with their original extension into the web-accessible directory storage/app/public/uploads/ (served at /storage/uploads/). On the standard Apache + libapache2-mod-php deployment, the default handler <FilesMatch ".+\.ph(ar|p[3457]?|t|tml)$"> executes .pht, so any authenticated agent can upload a .pht web shell and run arbitrary commands as the web-server user (www-data). This is a direct bypass of the fix for CVE-2025-48471, which added phtml/phar but not pht (nor phtm, phps). Version 1.8.224 contains an updated fix.

Record
CVE-2026-53593
CVSS 3.1
8.8 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-434
Updated
2026-11-02
EUVDEUVD-2026-46083 8.8

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (Helper::$restricted_extensions) is incomplete: it does not cover the .pht extension. The authenticated upload endpoint POST /uploads/upload (SecureController@upload) stores files with their original extension into the web-accessible directory storage/app/public/uploads/ (served at /storage/uploads/). On the standard Apache + libapache2-mod-php deployment, the default handler <FilesMatch ".+\.ph(ar|p[3457]?|t|tml)$"> executes .pht, so any authenticated agent can upload a .pht web shell and run arbitrary commands as the web-server user (www-data). This is a direct bypass of the fix for CVE-2025-48471, which added phtml/phar but not pht (nor phtm, phps). Version 1.8.224 contains an updated fix.

Record
EUVD-2026-46083
CVSS 3.1
8.8 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Updated
2026-11-02
NVD 8.8

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (Helper::$restricted_extensions) is incomplete: it does not cover the .pht extension. The authenticated upload endpoint POST /uploads/upload (SecureController@upload) stores files with their original extension into the web-accessible directory storage/app/public/uploads/ (served at /storage/uploads/). On the standard Apache + libapache2-mod-php deployment, the default handler <FilesMatch ".+\.ph(ar|p[3457]?|t|tml)$"> executes .pht, so any authenticated agent can upload a .pht web shell and run arbitrary commands as the web-server user (www-data). This is a direct bypass of the fix for CVE-2025-48471, which added phtml/phar but not pht (nor phtm, phps). Version 1.8.224 contains an updated fix.

Record
CVE-2026-53593
CVSS 3.1
8.8 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-434
Updated
2026-11-02
OSV 8.8

FreeScout Vulnerable to Authenticated Remote Code Execution via incomplete upload extension denylist (.pht) — bypass of CVE-2025-48471

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (Helper::$restricted_extensions) is incomplete: it does not cover the .pht extension. The authenticated upload endpoint POST /uploads/upload (SecureController@upload) stores files with their original extension into the web-accessible directory storage/app/public/uploads/ (served at /storage/uploads/). On the standard Apache + libapache2-mod-php deployment, the default handler <FilesMatch ".+\.ph(ar|p[3457]?|t|tml)$"> executes .pht, so any authenticated agent can upload a .pht web shell and run arbitrary commands as the web-server user (www-data). This is a direct bypass of the fix for CVE-2025-48471, which added phtml/phar but not pht (nor phtm, phps). Version 1.8.224 contains an updated fix.

Record
CVE-2026-53593
CVSS 3.1
8.8 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-434
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-53593 is a high vulnerability (CVSS 8.8) in Freescout-help-desk Freescout, published July 20, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.35%, the 29th percentile. No source names a fixed version.

References

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