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CVE-2026-56726

Zammad: Missing authorization check in GitHub + GitLab integration allows cross-ticket data leak

5.1 Medium

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Passive

What an attacker can affect

Confidentiality
Low
Integrity
None
Availability
None

Exploit likelihood

0.34%Unchanged since Sep 26, 2026
90%50%10%1%

What each source reports

CVE List Score used 5.1

Zammad: Missing authorization check in GitHub + GitLab integration allows cross-ticket data leak

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.

Record
CVE-2026-56726
CVSS 4.0
5.1 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-862
Updated
2026-11-02
EUVDEUVD-2026-87212 5.1

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.

Record
EUVD-2026-87212
CVSS 4.0
5.1 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Updated
2026-11-02
NVD 5.1

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.

Record
CVE-2026-56726
CVSS 4.0
5.1 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Weakness
CWE-862
Updated
2026-11-02
OSV 5.1

Zammad: Missing authorization check in GitHub + GitLab integration allows cross-ticket data leak

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.

Record
CVE-2026-56726
CVSS 4.0
5.1 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-862
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-56726 is a medium vulnerability (CVSS 5.1) in Zammad, published September 25, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.34%, the 27th percentile. No source names a fixed version.

References

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