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CVE-2026-56729

Zammad: Titles of knowledge base answers will be shown across all categories via the global search

2.1 Low

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, when multiple KB categories have different editor roles assigned, a user with knowledge_base.editor in one category can see answer titles and updated_at timestamps from categories they do not have editor access to , via the global quick search. Category names are not leaked, and opening the answer returns "Page not found," but the title alone may disclose sensitive information. This vulnerability is fixed in 7.0.2.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
High
User interaction
None

What an attacker can affect

Confidentiality
Low
Integrity
None
Availability
None

Exploit likelihood

0.38%Unchanged since Sep 26, 2026
90%50%10%1%

What each source reports

CVE List Score used 2.1

Zammad: Titles of knowledge base answers will be shown across all categories via the global search

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, when multiple KB categories have different editor roles assigned, a user with knowledge_base.editor in one category can see answer titles and updated_at timestamps from categories they do not have editor access to , via the global quick search. Category names are not leaked, and opening the answer returns "Page not found," but the title alone may disclose sensitive information. This vulnerability is fixed in 7.0.2.

Record
CVE-2026-56729
CVSS 4.0
2.1 LowCVSS:4.0/AV:N/AC:L/AT:P/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-200, CWE-280, CWE-284
Updated
2026-11-02
EUVDEUVD-2026-87208 2.1

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, when multiple KB categories have different editor roles assigned, a user with knowledge_base.editor in one category can see answer titles and updated_at timestamps from categories they do not have editor access to , via the global quick search. Category names are not leaked, and opening the answer returns "Page not found," but the title alone may disclose sensitive information. This vulnerability is fixed in 7.0.2.

Record
EUVD-2026-87208
CVSS 4.0
2.1 LowCVSS:4.0/AV:N/AC:L/AT:P/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Updated
2026-11-02
NVD 2.1

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, when multiple KB categories have different editor roles assigned, a user with knowledge_base.editor in one category can see answer titles and updated_at timestamps from categories they do not have editor access to , via the global quick search. Category names are not leaked, and opening the answer returns "Page not found," but the title alone may disclose sensitive information. This vulnerability is fixed in 7.0.2.

Record
CVE-2026-56729
CVSS 4.0
2.1 LowCVSS:4.0/AV:N/AC:L/AT:P/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Weakness
CWE-200, CWE-280, CWE-284
Updated
2026-11-02
OSV 2.1

Zammad: Titles of knowledge base answers will be shown across all categories via the global search

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, when multiple KB categories have different editor roles assigned, a user with knowledge_base.editor in one category can see answer titles and updated_at timestamps from categories they do not have editor access to , via the global quick search. Category names are not leaked, and opening the answer returns "Page not found," but the title alone may disclose sensitive information. This vulnerability is fixed in 7.0.2.

Record
CVE-2026-56729
CVSS 4.0
2.1 LowCVSS:4.0/AV:N/AC:L/AT:P/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-200, CWE-280, CWE-284
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-56729 is a low vulnerability (CVSS 2.1) in Zammad, published September 25, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.38%, the 31st percentile. No source names a fixed version.

References

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