CVE-2026-56731
Zammad: Cross-Site Scripting in Ticket Notifications
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Active
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- Low
Exploit likelihood
What each source reports
CVE List Score used
Zammad: Cross-Site Scripting in Ticket Notifications
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
- Record
CVE-2026-56731- CVSS 4.0
- 8.4 High
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:A/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N - Weakness
- CWE-79
- Updated
- 2026-11-02
EUVDEUVD-2026-87216
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
- Record
EUVD-2026-87216- CVSS 4.0
- 8.4 High
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:A/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N - Updated
- 2026-11-02
NVD
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
- Record
CVE-2026-56731- CVSS 4.0
- 8.4 High
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:A/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - Weakness
- CWE-79
- Updated
- 2026-11-02
OSV
Zammad: Cross-Site Scripting in Ticket Notifications
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
- Record
CVE-2026-56731- CVSS 4.0
- 8.4 High
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:A/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N - Weakness
- CWE-79
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-56731 is a high vulnerability (CVSS 8.4) in Zammad, published September 25, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.24%, the 15th percentile. No source names a fixed version.