CVE-2026-56732
Zammad: Malicious input in Ticket Body Enables Session Termination
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, vulnerability in Zammad's HTML sanitization allows injection of specific HTML elements into ticket bodies. When another user views the crafted ticket, the injected element can trigger a logout request, terminating the viewer's session. This vulnerability is fixed in 7.0.2.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- Passive
What an attacker can affect
- Confidentiality
- None
- Integrity
- None
- Availability
- Low
Exploit likelihood
What each source reports
CVE List Score used
Zammad: Malicious input in Ticket Body Enables Session Termination
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, vulnerability in Zammad's HTML sanitization allows injection of specific HTML elements into ticket bodies. When another user views the crafted ticket, the injected element can trigger a logout request, terminating the viewer's session. This vulnerability is fixed in 7.0.2.
- Record
CVE-2026-56732- CVSS 4.0
- 5.3 Medium
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N - Weakness
- CWE-20, CWE-352
- Updated
- 2026-11-02
EUVDEUVD-2026-87219
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, vulnerability in Zammad's HTML sanitization allows injection of specific HTML elements into ticket bodies. When another user views the crafted ticket, the injected element can trigger a logout request, terminating the viewer's session. This vulnerability is fixed in 7.0.2.
- Record
EUVD-2026-87219- CVSS 4.0
- 5.3 Medium
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N - Updated
- 2026-11-02
NVD
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, vulnerability in Zammad's HTML sanitization allows injection of specific HTML elements into ticket bodies. When another user views the crafted ticket, the injected element can trigger a logout request, terminating the viewer's session. This vulnerability is fixed in 7.0.2.
- Record
CVE-2026-56732- CVSS 4.0
- 5.3 Medium
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - Weakness
- CWE-20, CWE-352
- Updated
- 2026-11-02
OSV
Zammad: Malicious input in Ticket Body Enables Session Termination
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, vulnerability in Zammad's HTML sanitization allows injection of specific HTML elements into ticket bodies. When another user views the crafted ticket, the injected element can trigger a logout request, terminating the viewer's session. This vulnerability is fixed in 7.0.2.
- Record
CVE-2026-56732- CVSS 4.0
- 5.3 Medium
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N - Weakness
- CWE-20, CWE-352
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-56732 is a medium vulnerability (CVSS 5.3) in Zammad, published September 25, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.20%, the 9th percentile. No source names a fixed version.