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CVE-2026-85743

FreeScout: Server-side request forgery via incomplete outbound host validation and unguarded download sinks

8.2 High

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
High
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
Low
Availability
Low

Exploit likelihood

0.26%Unchanged since Nov 7, 2026
90%50%10%1%

What each source reports

CVE List Score used 8.2

FreeScout: Server-side request forgery via incomplete outbound host validation and unguarded download sinks

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.

Record
CVE-2026-85743
CVSS 3.1
8.2 HighCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:L
Weakness
CWE-918
Updated
2026-11-06
EUVDEUVD-2026-118377 8.2

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.

Record
EUVD-2026-118377
CVSS 3.1
8.2 HighCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:L
Updated
2026-11-06
NVD 8.2

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.

Record
CVE-2026-85743
CVSS 3.1
8.2 HighCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:L
Weakness
CWE-918
Updated
2026-11-06
OSV 8.2

FreeScout: Server-side request forgery via incomplete outbound host validation and unguarded download sinks

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.

Record
CVE-2026-85743
CVSS 3.1
8.2 HighCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:L
Weakness
CWE-918
Updated
2026-11-08

Affected products

History

History
RecordedChangedSources
aliases, referencesNVD, OSV
cwes, references, severity, titleCVE List
first indexedEUVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-85743 is a high vulnerability (CVSS 8.2) in Freescout-help-desk Freescout, published November 6, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.26%, the 18th percentile. No source names a fixed version.

References

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