CVE-2026-94378
SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
6.4
SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
- Record
CVE-2026-94378- CVSS 3.1
- 6.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
EUVDEUVD-2026-91878
6.4
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
- Record
EUVD-2026-91878- CVSS 3.1
- 6.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-8cxj-g538-75wh
6.4
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is...
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
- Record
GHSA-8cxj-g538-75wh- CVSS 3.1
- 6.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
NVD
6.4
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
- Record
CVE-2026-94378- CVSS 3.1
- 6.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-94378 is a medium vulnerability (CVSS 6.4) in Psmplugins Supportcandy – Ai Customer Support Ticket System & Live Chatbot Agent, published October 3, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.19%, the 9th percentile. No source names a fixed version.
References
wordfence.com/threat-intel/vulnerabilities/id/9703fa76-fd73-4cd8-aa41-8adcb55190be?source=cve
plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/recent-activities/class-wpsc-ra-logs.php
plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php
plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-agent-created.php
plugins.svn.wordpress.org/supportcandy
plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/custom-field-types/class-wpsc-df-customer.php
nvd.nist.gov/vuln/detail/CVE-2026-94378
github.com/advisories/GHSA-8cxj-g538-75wh