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CVE-2020-14012

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category...

5.4 Medium

CVE-2020-14012 is a medium vulnerability (CVSS 5.4) in Enhancesoft Osticket, published June 10, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.51%, the 44th percentile. No source names a fixed version.

What does this mean?
Severity
5.4 MediumCVSS 3.1, NVD
Exploit chance
0.51%EPSS, 44th percentile
Exploitation
None knownNot on CISA’s or ENISA’s lists
Fixed in
No fix listedNo source names one

Description

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Required

What an attacker can affect

Confidentiality
Low
Integrity
Low
Availability
None

Exploit likelihood

0.51%Up 0.1 points since Apr 14, 2021
90%50%10%1%

Affected products

What each source reports

NVD Score used5.4

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.

Record
CVE-2020-14012
CVSS 3.1
5.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CVSS 2.0
3.5 LowAV:N/AC:M/Au:S/C:N/I:P/A:N
Weakness
CWE-79
Updated
2026-11-02
CVE ListNo score

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.

Record
CVE-2020-14012
Updated
2026-11-02
EUVDEUVD-2020-6179No score

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.

Record
EUVD-2020-6179
Updated
2026-11-03
GitHub AdvisoriesGHSA-3c4q-r927-v47wNo score

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category...

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.

Record
GHSA-3c4q-r927-v47w
Updated
2026-11-02
OSV5.4

scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.

Record
CVE-2020-14012
CVSS 3.1
5.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Updated
2026-11-02

History

History
RecordedChangedSources
facts
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

References

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