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CVE-2016-4889

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have...

8.8 High

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

2.68%Up 0.6 points since Feb 4, 2022
90%50%10%1%

What each source reports

NVD Score used8.8

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

Record
CVE-2016-4889
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0
6.5 MediumAV:N/AC:L/Au:S/C:P/I:P/A:P
Weakness
CWE-264
Updated
2026-11-02
CVE ListNo score

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

Record
CVE-2016-4889
Updated
2026-11-02
EUVDEUVD-2016-5865No score

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

Record
EUVD-2016-5865
Updated
2026-11-03
GitHub AdvisoriesGHSA-3p82-57h4-gc598.8

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have...

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

Record
GHSA-3p82-57h4-gc59
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
facts
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2016-4889 is a high vulnerability (CVSS 8.8) in Zohocorp Servicedesk Plus, published April 14, 2017. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 2.68%, the 86th percentile. No source names a fixed version.

References

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