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CVE-2010-4760

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to...

3.5 LowFix available

CVE-2010-4760 is a low vulnerability (CVSS 3.5) in Otrs, published March 18, 2011. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.17%, the 67th percentile. Fixed in otrs2 3.0.8+dfsg1-1.

What does this mean?
Severity
3.5 LowCVSS 2.0, NVD
Exploit chance
1.17%EPSS, 67th percentile
Exploitation
None knownNot on CISA’s or ENISA’s lists
Fixed in
3.0.8+dfsg1-1otrs2

Description

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Exploit likelihood

1.17%Up 0.1 points since Feb 4, 2022
90%50%10%1%

Affected products

Affected packages

Affected packages
PackageAffectedFixed
otrs2
Debian:11
before 3.0.8+dfsg1-1, plus listed versions
2.0.4p01-102.0.4p01-112.0.4p01-122.0.4p01-132.0.4p01-14
Show 45 moreShow less
2.0.4p01-14.12.0.4p01-152.0.4p01-162.0.4p01-172.0.4p01-182.0.4p01-62.0.4p01-72.0.4p01-82.0.4p01-92.0.99beta1-12.0.99beta1-22.1.1-12.1.3-12.1.4-12.1.4-22.1.5-12.1.5-22.1.5-32.1.6-12.1.7-12.1.7-22.2.0~beta2-12.2.0~beta3-12.2.1-12.2.2-12.2.3-12.2.4-12.2.5-12.2.5-22.2.6-12.2.7-12.2.7-22.2.7-2lenny12.2.7-2lenny22.2.7-2lenny32.2.7-32.3.2-12.3.2-22.3.3-12.3.4-12.3.4-22.3.4-32.3.4-42.3.4-52.3.4-6
3.0.8+dfsg1-1

What each source reports

NVD Score used3.5

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Record
CVE-2010-4760
CVSS 2.0
3.5 LowAV:N/AC:M/Au:S/C:P/I:N/A:N
Weakness
CWE-200
Updated
2026-11-02
CVE ListNo score

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Record
CVE-2010-4760
Updated
2026-11-02
EUVDEUVD-2010-4725No score

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Record
EUVD-2010-4725
Updated
2026-11-03
GitHub AdvisoriesGHSA-5mpq-64rg-fj86No score

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to...

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Record
GHSA-5mpq-64rg-fj86
Weakness
CWE-200
Updated
2026-11-02
OSVNo score

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Record
CVE-2010-4760
Updated
2026-11-02
OSVDEBIAN-CVE-2010-4760No score

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Record
DEBIAN-CVE-2010-4760
Updated
2026-11-02

History

History
RecordedChangedSources
facts
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

References

This page doesn't list everything

Left out here: 28 versions. The JSON record has them.

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