CVE-2010-4764
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings...
CVE-2010-4764 is a medium vulnerability (CVSS 5.0) in Otrs, published March 18, 2011. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.47%, the 74th percentile. Fixed in otrs2 2.4.10+dfsg1-1.
- Severity
- 5.0 MediumCVSS 2.0, NVD
- Exploit chance
- 1.47%EPSS, 74th percentile
- Exploitation
- None knownNot on CISA’s or ENISA’s lists
- Fixed in
2.4.10+dfsg1-1otrs2
Description
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
Exploit likelihood
Affected products
Affected packages
| Package | Affected | Fixed |
|---|---|---|
otrs2Debian:11 | before 2.4.10+dfsg1-1, plus listed versions 2.0.4p01-102.0.4p01-112.0.4p01-122.0.4p01-132.0.4p01-14 Show 45 moreShow less2.0.4p01-14.12.0.4p01-152.0.4p01-162.0.4p01-172.0.4p01-182.0.4p01-62.0.4p01-72.0.4p01-82.0.4p01-92.0.99beta1-12.0.99beta1-22.1.1-12.1.3-12.1.4-12.1.4-22.1.5-12.1.5-22.1.5-32.1.6-12.1.7-12.1.7-22.2.0~beta2-12.2.0~beta3-12.2.1-12.2.2-12.2.3-12.2.4-12.2.5-12.2.5-22.2.6-12.2.7-12.2.7-22.2.7-2lenny12.2.7-2lenny22.2.7-2lenny32.2.7-32.3.2-12.3.2-22.3.3-12.3.4-12.3.4-22.3.4-32.3.4-42.3.4-52.3.4-6 | 2.4.10+dfsg1-1 |
What each source reports
NVD Score used
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
- Record
CVE-2010-4764- CVSS 2.0
- 5.0 Medium
AV:N/AC:L/Au:N/C:N/I:P/A:N - Weakness
- CWE-255
- Updated
- 2026-11-02
CVE ListNo score
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
- Record
CVE-2010-4764- Updated
- 2026-11-02
EUVDEUVD-2010-4729No score
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
- Record
EUVD-2010-4729- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-6gv9-qq2x-7jw6No score
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings...
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
- Record
GHSA-6gv9-qq2x-7jw6- Updated
- 2026-11-02
OSVNo score
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
- Record
CVE-2010-4764- Updated
- 2026-11-02
OSVDEBIAN-CVE-2010-4764No score
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
- Record
DEBIAN-CVE-2010-4764- Updated
- 2026-11-02
History
| Recorded | Changed | Sources |
|---|---|---|
| facts | ||
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
References
Left out here: 25 versions. The JSON record has them.