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CVE-2026-48190

Incorrect handling of permissions in External Interface Config Item List module

3.5 Low

CVE-2026-48190 is a low vulnerability (CVSS 3.5) in Otrs, published June 1, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.14%, the 3rd percentile. No source names a fixed version.

What does this mean?
Severity
3.5 LowCVSS 3.1, CVE List
Exploit chance
0.14%EPSS, 3rd percentile
Exploitation
None knownNot on CISA’s or ENISA’s lists
Fixed in
No fix listedNo source names one

Description

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

  • 7.0.X
  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Required

What an attacker can affect

Confidentiality
Low
Integrity
None
Availability
None

Exploit likelihood

0.14%Up 0.1 points since Jun 1, 2026
90%50%10%1%

Affected products

What each source reports

CVE List Score used3.5

Incorrect handling of permissions in External Interface Config Item List module

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

  • 7.0.X
  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X
Record
CVE-2026-48190
CVSS 3.1
3.5 LowCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Weakness
CWE-276
Updated
2026-11-02
EUVDEUVD-2026-335503.5

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

  • 7.0.X
  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X
Record
EUVD-2026-33550
CVSS 3.1
3.5 LowCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Updated
2026-11-02
GitHub AdvisoriesGHSA-8vpg-x36g-r8gw3.5

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module...

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

  • 7.0.X
  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X
Record
GHSA-8vpg-x36g-r8gw
CVSS 3.1
3.5 LowCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Weakness
CWE-276
Updated
2026-11-02
NVD3.5

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

  • 7.0.X
  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X
Record
CVE-2026-48190
CVSS 3.1
3.5 LowCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Weakness
CWE-276
Updated
2026-11-02

History

History
RecordedChangedSources
first indexedCVE List, EUVD, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

References

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