CVE-2013-4718
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3...
CVE-2013-4718 is a medium vulnerability (CVSS 5.4) in Otrs, published August 9, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.67%, the 52nd percentile. No source names a fixed version.
- Severity
- 5.4 MediumCVSS 3.1, NVD
- Exploit chance
- 0.67%EPSS, 52nd percentile
- Exploitation
- None knownNot on CISA’s or ENISA’s lists
- Fixed in
- No fix listedNo source names one
Description
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
Affected products
Affected packages
| Package | Affected | Fixed |
|---|---|---|
otrsopenSUSE:Tumbleweed From an advisory covering 14 CVEs | before 3.3.14-37.1 | 3.3.14-37.1 |
What each source reports
NVD Score used
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
- Record
CVE-2013-4718- CVSS 3.1
- 5.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 3.5 Low
AV:N/AC:M/Au:S/C:N/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
CVE ListNo score
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
- Record
CVE-2013-4718- Updated
- 2026-11-02
EUVDEUVD-2013-4569No score
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
- Record
EUVD-2013-4569- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-chj6-mj6m-hxr7No score
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3...
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
- Record
GHSA-chj6-mj6m-hxr7- Weakness
- CWE-79
- Updated
- 2026-11-02
OSVopenSUSE-SU-2024:10073-1No score
otrs-3.3.16-37.1 on GA media
These are all security issues fixed in the otrs-3.3.16-37.1 package on the GA media of openSUSE Tumbleweed.
- Record
openSUSE-SU-2024:10073-1- Updated
- 2026-11-02
History
| Recorded | Changed | Sources |
|---|---|---|
| affected, facts | ||
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
References
web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05
nvd.nist.gov/vuln/detail/CVE-2013-4718
github.com/advisories/GHSA-chj6-mj6m-hxr7
suse.com/security/cve/CVE-2012-2582
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