CVE-2019-11537
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users,...
CVE-2019-11537 is a medium vulnerability (CVSS 6.1) in Enhancesoft Osticket, published April 25, 2019. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 4.62%, the 91st percentile. No source names a fixed version.
- Severity
- 6.1 MediumCVSS 3.0, NVD
- Exploit chance
- 4.62%EPSS, 91st percentile
- Exploitation
- None known1 public exploit
- Fixed in
- No fix listedNo source names one
Description
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
Affected products
Public exploits
Links only. Every CVE stores no exploit code.
| Source | Link | Date |
|---|---|---|
| Exploit-DB | osTicket 1.11 - Cross-Site Scripting / Local File Inclusion | 2019-04-25 |
What each source reports
NVD Score used
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.
- Record
CVE-2019-11537- CVSS 3.0
- 6.1 Medium
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 4.3 Medium
AV:N/AC:M/Au:N/C:N/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
CVE ListNo score
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.
- Record
CVE-2019-11537- Updated
- 2026-11-02
EUVDEUVD-2019-3208No score
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.
- Record
EUVD-2019-3208- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-wgp7-ggjx-64hq
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users,...
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.
- Record
GHSA-wgp7-ggjx-64hq- CVSS 3.0
- 6.1 Medium
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
OSV
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.
- Record
CVE-2019-11537- CVSS 3.0
- 6.1 Medium
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
History
| Recorded | Changed | Sources |
|---|---|---|
| facts | ||
| aliases | EUVD | |
| first indexed | CVE List, Exploit-DB, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.