CVE-2024-57727
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal...
CVE-2024-57727 is a high vulnerability (CVSS 7.5) in Simple-help Simplehelp, published January 15, 2025. CISA lists it as known to be exploited, since February 13, 2025. EUVD reports exploitation since February 13, 2025. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 96.8%, the 99th percentile. No source names a fixed version.
- Severity
- 7.5 HighCVSS 3.1, NVD
- Exploit chance
- 96.8%EPSS, 99th percentile
- Exploitation
- ExploitedCISA KEV,
- Fixed in
- No fix listedNo source names one
Description
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- None
- Availability
- None
Exploit likelihood
Discussion
Affected products
Public exploits
Links only. Every CVE stores no exploit code.
| Source | Link | Date |
|---|---|---|
| PoC in GitHub | imjdl/CVE-2024-57727 | 2025-01-17 |
| Metasploit | SimpleHelp Path Traversal Vulnerability CVE-2024-57727 | 2025-01-12 |
| Nuclei | SimpleHelp <= 5.5.7 - Unauthenticated Path Traversal |
What each source reports
NVD Score used
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
- Record
CVE-2024-57727- CVSS 3.1
- 7.5 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N - CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Weakness
- CWE-22
- Updated
- 2026-11-02
CVE List
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
- Record
CVE-2024-57727- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Weakness
- CWE-22
- Updated
- 2026-11-02
EUVDEUVD-2024-53725
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
- Record
EUVD-2024-53725- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-x84r-h282-g729
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal...
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
- Record
GHSA-x84r-h282-g729- CVSS 3.1
- 7.5 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-22
- Updated
- 2026-11-02
CISA KEVNo score
SimpleHelp Path Traversal Vulnerability
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
- Record
CVE-2024-57727- Weakness
- CWE-22
- Updated
- 2026-11-02
History
| Recorded | Changed | Sources |
|---|---|---|
| exploitation, exploits | ||
| first indexed | CVE List, EUVD, GitHub Advisories, CISA KEV, Metasploit, Nuclei, NVD, PoC in GitHub |
Dates are when Every CVE recorded each change. Upstream dates may differ.
References
horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software
simple-help.com/kb---security-vulnerabilities-01-2025
cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57727
nvd.nist.gov/vuln/detail/CVE-2024-57727
github.com/advisories/GHSA-x84r-h282-g729