CVE-2016-5843
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and...
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- Low
Exploit likelihood
What each source reports
NVD Score used
9.4
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
- Record
CVE-2016-5843- CVSS 3.0
- 9.4 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L - CVSS 2.0
- 9.0 High
AV:N/AC:L/Au:N/C:C/I:P/A:P - Weakness
- CWE-89
- Updated
- 2026-11-02
CVE List No score
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
- Record
CVE-2016-5843- Updated
- 2026-11-02
EUVDEUVD-2016-6778 No score
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
- Record
EUVD-2016-6778- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-9gq7-7qp9-2c82
9.4
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and...
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
- Record
GHSA-9gq7-7qp9-2c82- CVSS 3.0
- 9.4 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L - Weakness
- CWE-89
- Updated
- 2026-11-02
OSVALPINE-CVE-2016-5843
9.4
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
- Record
ALPINE-CVE-2016-5843- CVSS 3.0
- 9.4 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L - Updated
- 2026-11-02
OSV
9.4
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
- Record
CVE-2016-5843- CVSS 3.0
- 9.4 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L - Updated
- 2026-11-02
Affected products
Affected packages
| Package | Affected | Fixed |
|---|---|---|
gst-plugins-bad1Alpine:v3.4 |
before 1.8.3-r0 | 1.8.3-r0 |
gst-plugins-bad1Alpine:v3.5 |
before 1.8.3-r0 | 1.8.3-r0 |
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2016-5843 is a critical vulnerability (CVSS 9.4) in Otrs Faq, published September 17, 2016. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 3.21%, the 88th percentile. Fixed in gst-plugins-bad1 1.8.3-r0.
References
otrs.com/security-advisory-2016-01-security-update-otrs-faq-package
securityfocus.com/bid/93019
github.com/OTRS/FAQ/commit/b805703e7b7725d1f3040bb626a4c4dd845ee9e3
github.com/OTRS/FAQ/commit/8c9d63bd0297adda760330805c31afc130861557
github.com/OTRS/FAQ/commit/3700f75c67f6ed1d39bc213445c6d12a458e1af9
nvd.nist.gov/vuln/detail/CVE-2016-5843
github.com/advisories/GHSA-9gq7-7qp9-2c82
security.alpinelinux.org/vuln/CVE-2016-5843