CVE-2017-11512
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper...
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- None
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
7.5
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
- Record
CVE-2017-11512- CVSS 3.0
- 7.5 High
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N - CVSS 2.0
- 5.0 Medium
AV:N/AC:L/Au:N/C:P/I:N/A:N - Weakness
- CWE-22
- Updated
- 2026-11-02
CVE List No score
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
- Record
CVE-2017-11512- Weakness
- CWE-22
- Updated
- 2026-11-02
EUVDEUVD-2017-3129 No score
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
- Record
EUVD-2017-3129- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-c33r-cv7j-5pm7
7.5
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper...
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
- Record
GHSA-c33r-cv7j-5pm7- CVSS 3.0
- 7.5 High
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-22
- Updated
- 2026-11-02
Affected products
Public exploits
Links only. Every CVE stores no exploit code.
| Source | Link | Date |
|---|---|---|
| Nuclei | ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval |
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, Nuclei, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2017-11512 is a high vulnerability (CVSS 7.5) in Manageengine Servicedesk, published November 8, 2017. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 79.6%, the 99th percentile. No source names a fixed version.