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CVE-2017-11512

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper...

7.5 High

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
None
Availability
None

Exploit likelihood

79.6%Up 78.8 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 7.5

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Record
CVE-2017-11512
CVSS 3.0
7.5 HighCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS 2.0
5.0 MediumAV:N/AC:L/Au:N/C:P/I:N/A:N
Weakness
CWE-22
Updated
2026-11-02
CVE List No score

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Record
CVE-2017-11512
Weakness
CWE-22
Updated
2026-11-02
EUVDEUVD-2017-3129 No score

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Record
EUVD-2017-3129
Updated
2026-11-03
GitHub AdvisoriesGHSA-c33r-cv7j-5pm7 7.5

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper...

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Record
GHSA-c33r-cv7j-5pm7
CVSS 3.0
7.5 HighCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-22
Updated
2026-11-02

Affected products

Public exploits

Links only. Every CVE stores no exploit code.

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, Nuclei, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2017-11512 is a high vulnerability (CVSS 7.5) in Manageengine Servicedesk, published November 8, 2017. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 79.6%, the 99th percentile. No source names a fixed version.

References

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