CVE-2023-38060
Host header injection by attachments in web service
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.
This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- Low
Exploit likelihood
What each source reports
CVE List Score used
Host header injection by attachments in web service
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.
This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
- Record
CVE-2023-38060- CVSS 3.1
- 6.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L - Weakness
- CWE-20
- Updated
- 2026-11-02
EUVDEUVD-2023-41886
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.
This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
- Record
EUVD-2023-41886- CVSS 3.1
- 6.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-9fvp-3hg9-xrcv
Improper Input Validation vulnerability in the ContentType parameter for attachments on...
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.
This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
- Record
GHSA-9fvp-3hg9-xrcv- CVSS 3.1
- 6.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L - Weakness
- CWE-20, CWE-74
- Updated
- 2026-11-02
NVD
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.
This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
- Record
CVE-2023-38060- CVSS 3.1
- 6.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L - CVSS 3.1
- 8.8 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-20, CWE-74
- Updated
- 2026-11-02
OSV
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.
This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
- Record
CVE-2023-38060- CVSS 3.1
- 8.8 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - Updated
- 2026-11-02
OSVDEBIAN-CVE-2023-38060
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment. This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
- Record
DEBIAN-CVE-2023-38060- CVSS 3.1
- 8.8 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - Updated
- 2026-11-02
OSVUBUNTU-CVE-2023-38060
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment. This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
- Record
UBUNTU-CVE-2023-38060- CVSS 3.1
- 6.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L - CVSS 3.1
- 8.8 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - Updated
- 2026-11-02
Affected products
Affected packages
| Package | Affected | Fixed |
|---|---|---|
znunyDebian:12 |
All versions, plus listed versions 6.3.2-36.3.3-16.3.3-1~bpo11+16.3.4-16.3.4-1~bpo11+1 Show 45 moreShow less6.4.2-16.4.2-1~bpo11+16.4.2-26.4.3-16.4.3-1~bpo11+16.4.4-16.4.5-16.4.5-1~bpo11+16.4.5-26.5.1-16.5.10-16.5.10-1~bpo12+16.5.11-16.5.11-1~bpo12+16.5.13-16.5.14-16.5.14-1~bpo12+16.5.15-16.5.15-26.5.15-2~bpo12+16.5.16-16.5.18-16.5.18-1~bpo13+16.5.19-16.5.20-16.5.21-16.5.22-16.5.22-1~bpo13+16.5.23-16.5.23-1~bpo13+16.5.24-16.5.24-1~bpo13+16.5.25-16.5.25-1~bpo13+16.5.26-16.5.26-1~bpo13+16.5.3-16.5.3-1~bpo12+16.5.4-16.5.4-1~bpo12+16.5.5-16.5.5-1~bpo12+16.5.6-16.5.6-1~bpo12+16.5.8-1 |
None known |
znunyDebian:13 |
before 6.5.3-1, plus listed versions 6.3.2-36.3.3-16.3.3-1~bpo11+16.3.4-16.3.4-1~bpo11+1 Show 11 moreShow less6.4.2-16.4.2-1~bpo11+16.4.2-26.4.3-16.4.3-1~bpo11+16.4.4-16.4.5-16.4.5-1~bpo11+16.4.5-26.5.1-16.5.3-1~bpo12+1 |
6.5.3-1 |
znunyDebian:14 |
before 6.5.3-1, plus listed versions 6.3.2-36.3.3-16.3.3-1~bpo11+16.3.4-16.3.4-1~bpo11+1 Show 11 moreShow less6.4.2-16.4.2-1~bpo11+16.4.2-26.4.3-16.4.3-1~bpo11+16.4.4-16.4.5-16.4.5-1~bpo11+16.4.5-26.5.1-16.5.3-1~bpo12+1 |
6.5.3-1 |
otrs2Debian:10 From an advisory covering 32 CVEs |
before 6.0.16-2+deb10u1, plus listed versions 2.0.4p01-102.0.4p01-112.0.4p01-122.0.4p01-132.0.4p01-14 Show 45 moreShow less2.0.4p01-14.12.0.4p01-152.0.4p01-162.0.4p01-172.0.4p01-182.0.4p01-62.0.4p01-72.0.4p01-82.0.4p01-92.0.99beta1-12.0.99beta1-22.1.1-12.1.3-12.1.4-12.1.4-22.1.5-12.1.5-22.1.5-32.1.6-12.1.7-12.1.7-22.2.0~beta2-12.2.0~beta3-12.2.1-12.2.2-12.2.3-12.2.4-12.2.5-12.2.5-22.2.6-12.2.7-12.2.7-22.2.7-2lenny12.2.7-2lenny22.2.7-2lenny32.2.7-32.3.2-12.3.2-22.3.3-12.3.4-12.3.4-22.3.4-32.3.4-42.3.4-52.3.4-6 |
6.0.16-2+deb10u1 |
otrs2Ubuntu:16.04:LTS |
All versions, plus listed versions 4.0.10-15.0.1-15.0.1-25.0.2-15.0.3-15.0.5-15.0.6-15.0.7-1 |
None known |
otrs2Ubuntu:18.04:LTS |
All versions, plus listed versions 5.0.23-15.0.24-16.0.1-16.0.2-16.0.3-16.0.4-16.0.5-1 |
None known |
otrs2Ubuntu:20.04:LTS |
All versions, plus listed versions 6.0.20-16.0.23-26.0.24-16.0.25-16.0.25-26.0.25-36.0.26-1 |
None known |
otrs2Ubuntu:22.04:LTS |
All versions, plus listed versions 6.0.32-66.1.2-16.2.1-16.2.2-2 |
None known |
znunyUbuntu:24.04:LTS |
All versions, plus listed versions 6.5.3-16.5.4-16.5.5-16.5.6-1 |
None known |
znunyUbuntu:25.10 |
All versions, plus listed versions 6.5.14-16.5.15-2 |
None known |
znunyUbuntu:26.10 |
All versions, plus listed versions 6.5.18-16.5.20-16.5.21-16.5.22-16.5.23-1 |
None known |
znunyUbuntu:26.04:LTS |
All versions, plus listed versions 6.5.15-26.5.18-1 |
None known |
History
| Recorded | Changed | Sources |
|---|---|---|
| affected, facts | ||
| aliases, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2023-38060 is a medium vulnerability (CVSS 6.3) in Otrs, published July 24, 2023. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.68%, the 52nd percentile. Fixed in znuny 6.5.3-1.
References
otrs.com/release-notes/otrs-security-advisory-2023-04
lists.debian.org/debian-lts-announce/2023/08/msg00040.html
nvd.nist.gov/vuln/detail/CVE-2023-38060
github.com/advisories/GHSA-9fvp-3hg9-xrcv
security-tracker.debian.org/tracker/CVE-2023-38060
ubuntu.com/security/CVE-2023-38060
cve.org/CVERecord?id=CVE-2023-38060
Left out here: 172 versions. The JSON record has them.