CVE-2023-6254
Password is send back to client
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.
Attack profile
How easy it is to exploit
- Attack vector
- Adjacent network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
Password is send back to client
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.
- Record
CVE-2023-6254- CVSS 3.1
- 8.1 High
CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Weakness
- CWE-522
- Updated
- 2026-11-02
EUVDEUVD-2023-58499
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.
- Record
EUVD-2023-58499- CVSS 3.1
- 8.1 High
CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-8vrv-grfv-cpq4
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text...
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.
- Record
GHSA-8vrv-grfv-cpq4- CVSS 3.1
- 8.1 High
CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Weakness
- CWE-522
- Updated
- 2026-11-02
NVD
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.
- Record
CVE-2023-6254- CVSS 3.1
- 8.1 High
CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - CVSS 3.1
- 7.5 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-522
- Updated
- 2026-11-02
OSVUBUNTU-CVE-2023-6254
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.
- Record
UBUNTU-CVE-2023-6254- CVSS 3.1
- 8.1 High
CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - CVSS 3.1
- 7.5 High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N - Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| affected | ||
| aliases, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2023-6254 is a high vulnerability (CVSS 8.1) in Otrs, published November 27, 2023. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.65%, the 51st percentile. No source names a fixed version.