CVE-2024-57727

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal...

7.5 HighIn KEVPublic exploit

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: None
User interaction: None

What an attacker can affect

Confidentiality: High
Integrity: None
Availability: None

Exploit likelihood

96.8%Up 96.8 points since Jan 16, 2025

What each source reports

NVD Score used 7.5

Record: CVE-2024-57727
CVSS 3.1: 7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS 3.1: 9.1 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Weakness: CWE-22
Updated: 2026-11-02

CVE List 9.1

Record: CVE-2024-57727
CVSS 3.1: 9.1 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Weakness: CWE-22
Updated: 2026-11-02

EUVDEUVD-2024-53725 9.1

Record: EUVD-2024-53725
CVSS 3.1: 9.1 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Updated: 2026-11-02

GitHub AdvisoriesGHSA-x84r-h282-g729 7.5

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal...

Record: GHSA-x84r-h282-g729
CVSS 3.1: 7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness: CWE-22
Updated: 2026-11-02

CISA KEV No score

SimpleHelp Path Traversal Vulnerability

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

Record: CVE-2024-57727
Weakness: CWE-22
Updated: 2026-11-02

Affected products

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
Source	Link	Date
PoC in GitHub	imjdl/CVE-2024-57727	2025-01-17
Metasploit	SimpleHelp Path Traversal Vulnerability CVE-2024-57727	2025-01-12
Nuclei	SimpleHelp <= 5.5.7 - Unauthenticated Path Traversal

History

History
Recorded	Changed	Sources
Nov 3, 2026	exploitation, exploits
Nov 2, 2026	first indexed	CVE List, EUVD, GitHub Advisories, CISA KEV, Metasploit, Nuclei, NVD, PoC in GitHub

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2024-57727 is a high vulnerability (CVSS 7.5) in Simple-help Simplehelp, published January 15, 2025. CISA lists it as known to be exploited, since February 13, 2025. EUVD reports exploitation since February 13, 2025. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 96.8%, the 99th percentile. No source names a fixed version.