CVE-2008-7283
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows...
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
Exploit likelihood
What each source reports
NVD Score used
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
- Record
CVE-2008-7283- CVSS 2.0
- 6.0 Medium
AV:N/AC:M/Au:S/C:P/I:P/A:P - Weakness
- CWE-264
- Updated
- 2026-11-02
CVE List No score
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
- Record
CVE-2008-7283- Updated
- 2026-11-02
EUVDEUVD-2008-7236 No score
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
- Record
EUVD-2008-7236- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-vgm4-v633-q73c No score
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows...
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
- Record
GHSA-vgm4-v633-q73c- Updated
- 2026-11-02
OSV No score
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
- Record
CVE-2008-7283- Updated
- 2026-11-02
OSVDEBIAN-CVE-2008-7283 No score
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
- Record
DEBIAN-CVE-2008-7283- Updated
- 2026-11-02
Affected products
Affected packages
| Package | Affected | Fixed |
|---|---|---|
otrs2Debian:11 |
before 2.2.6-1, plus listed versions 2.0.4p01-102.0.4p01-112.0.4p01-122.0.4p01-132.0.4p01-14 Show 29 moreShow less2.0.4p01-14.12.0.4p01-152.0.4p01-162.0.4p01-172.0.4p01-182.0.4p01-62.0.4p01-72.0.4p01-82.0.4p01-92.0.99beta1-12.0.99beta1-22.1.1-12.1.3-12.1.4-12.1.4-22.1.5-12.1.5-22.1.5-32.1.6-12.1.7-12.1.7-22.2.0~beta2-12.2.0~beta3-12.2.1-12.2.2-12.2.3-12.2.4-12.2.5-12.2.5-2 |
2.2.6-1 |
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2008-7283 is a medium vulnerability (CVSS 6.0) in Otrs, published March 18, 2011. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.90%, the 59th percentile. Fixed in otrs2 2.2.6-1.