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CVE-2017-5944

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2...

8.8 HighFix available

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

2.78%Up 1.0 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 8.8

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.

Record
CVE-2017-5944
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0
6.5 MediumAV:N/AC:L/Au:S/C:P/I:P/A:P
Weakness
CWE-20
Updated
2026-11-02
CVE List No score

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.

Record
CVE-2017-5944
Updated
2026-11-02
EUVDEUVD-2017-15015 No score

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.

Record
EUVD-2017-15015
Updated
2026-11-03
GitHub AdvisoriesGHSA-fcc9-mfrp-452q 8.8

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2...

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.

Record
GHSA-fcc9-mfrp-452q
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-20
Updated
2026-11-02
OSV 8.8

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.

Record
CVE-2017-5944
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Updated
2026-11-02
OSVDEBIAN-CVE-2017-5944 8.8

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.

Record
DEBIAN-CVE-2017-5944
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Updated
2026-11-02
OSVUBUNTU-CVE-2017-5944 8.8

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.

Record
UBUNTU-CVE-2017-5944
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Updated
2026-11-02
OSVMGASA-2017-0325 No score

Updated rt/perl-Encode packages fix security vulnerability

RT 4.0.0 and above are vulnerable to a limited privilege escalation leading to unauthorized modification of ticket data. The DeleteTicket right and any custom lifecycle transition rights may be bypassed by any user with ModifyTicket (CVE-2012-4733).

RT 3.8.0 and above include a version of bin/rt that uses semi-predictable names when creating tempfiles. This could possibly be exploited by a malicious user to overwrite files with permissions of the user running bin/rt (CVE-2013-3368).

RT 3.8.0 and above allow calling of arbitrary Mason components (without control of arguments) for users who can see administration pages. This could be used by a malicious user to run private components which may have negative side-effects (CVE-2013-3369).

RT 3.8.0 and above allow direct requests to private callback components. Though no callback components ship with RT, this could be used to exploit an extension or local callback which uses the arguments passed to it insecurely (CVE-2013-3370).

RT 3.8.3 and above are vulnerable to cross-site scripting (XSS) via attachment filenames. The vector is difficult to exploit due to parsing requirements. Additionally, RT 4.0.0 and above are vulnerable to XSS via maliciously-crafted "URLs" in ticket content when RT's "MakeClicky" feature is configured (CVE-2013-3371).

RT 3.8.0 and above are vulnerable to an HTTP header injection limited to the value of the Content-Disposition header. Injection of other arbitrary response headers is not possible. Some (especially older) browsers may allow multiple Content-Disposition values which could lead to XSS. Newer browsers contain security measures to prevent this (CVE-2013-3372).

RT 3.8.0 and above are vulnerable to a MIME header injection in outgoing email generated by RT (CVE-2013-3373).

RT 3.8.0 and above are vulnerable to limited session re-use when using the file-based session store, Apache::Session::File. RT's default session configuration only uses Apache::Session::File for Oracle (CVE-2013-3374).

RT 3.0.0 and above, if running on Perl 5.14.0 or higher, are vulnerable to a remote denial-of-service via the email gateway; any installation which accepts mail from untrusted sources is vulnerable, regardless of the permissions configuration inside RT. This denial-of-service may encompass both CPU and disk usage, depending on RT's logging configuration (CVE-2014-9472).

RT 3.8.8 and above are vulnerable to an information disclosure attack which may reveal RSS feeds URLs, and thus ticket data (CVE-2015-1165).

RSS feed URLs can also be leveraged to perform session hijacking, allowing a user with the URL to log in as the user that created the feed (CVE-2015-1464).

RT 4.0.0 and above are vulnerable to a cross-site scripting (XSS) attack via the user and group rights management pages (CVE-2015-5475).

RT 4.2.0 and above are vulnerable to a cross-site scripting (XSS) attack via the cryptography interface. This vulnerability could allow an attacker with a carefully-crafted key to inject JavaScript into RT's user interface. Installations which use neither GnuPG nor S/MIME are unaffected.

RT 4.0.0 and above are vulnerable to an information leak of cross-site request forgery (CSRF) verification tokens if a user visits a specific URL crafted by an attacker (CVE-2017-5943).

RT 4.0.0 and above are vulnerable to a cross-site scripting (XSS) attack if an attacker uploads a malicious file with a certain content type. Installations which use the AlwaysDownloadAttachments config setting are unaffected. This fix addresses all existant and future uploaded attachments (CVE-2016-6127).

RT 4.0.0 and above are vulnerable to timing side-channel attacks for user passwords. By carefully measuring millions or billions of login attempts, an attacker could crack a user's password even over the internet. RT now uses a constant-time comparison algorithm for secrets to thwart such attacks (CVE-2017-5361).

RT's ExternalAuth feature is vulnerable to a similar timing…

Record
MGASA-2017-0325
Updated
2026-11-02

Affected products

Affected packages

Affected packages
PackageAffectedFixed
request-tracker4
Debian:12
before 4.4.1-4
4.4.1-4
request-tracker4
Debian:7
From an advisory covering 4 CVEs
before 4.0.7-5+deb7u5, plus listed versions
4.0.7-54.0.7-5+deb7u14.0.7-5+deb7u24.0.7-5+deb7u2~bpo60+14.0.7-5+deb7u34.0.7-5+deb7u3~bpo60+14.0.7-5+deb7u4
4.0.7-5+deb7u5
request-tracker4
Debian:9
From an advisory covering 4 CVEs
before 4.4.1-3+deb9u1, plus listed versions
4.4.1-3
4.4.1-3+deb9u1
request-tracker4
Debian:8
From an advisory covering 4 CVEs
before 4.2.8-3+deb8u2, plus listed versions
4.2.8-34.2.8-3+deb8u1
4.2.8-3+deb8u2
rt
Mageia:5
From an advisory covering 16 CVEs
before 4.0.25-1.mga5
4.0.25-1.mga5
perl-Encode
Mageia:5
From an advisory covering 16 CVEs
before 2.640.0-1.mga5
2.640.0-1.mga5
request-tracker4
Ubuntu:16.04:LTS
All versions, plus listed versions
4.2.11-24.2.12-34.2.12-44.2.12-5
None known

History

History
RecordedChangedSources
affected, facts
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2017-5944 is a high vulnerability (CVSS 8.8) in Bestpractical Request Tracker, published June 15, 2017. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 2.78%, the 86th percentile. Fixed in request-tracker4 4.4.1-4.

References

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Left out here: the rest of 1 source description. The JSON record has them.

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