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CVE-2018-19947

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this...

4.3 Medium

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
Low
Integrity
None
Availability
None

Exploit likelihood

0.76%Up 0.3 points since Apr 14, 2021
90%50%10%1%

What each source reports

CVE List Score used 4.3

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Record
CVE-2018-19947
CVSS 3.1
4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness
CWE-200, CWE-209, CWE-210
Updated
2026-11-02
EUVDEUVD-2018-11618 4.3

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Record
EUVD-2018-11618
CVSS 3.1
4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Updated
2026-11-03
GitHub AdvisoriesGHSA-h4wq-q9hr-ffm6 No score

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this...

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Record
GHSA-h4wq-q9hr-ffm6
Updated
2026-11-02
NVD 4.3

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Record
CVE-2018-19947
CVSS 3.1
4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CVSS 2.0
4.0 MediumAV:N/AC:L/Au:S/C:P/I:N/A:N
Weakness
CWE-200, CWE-209, CWE-210
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliases, productsEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2018-19947 is a medium vulnerability (CVSS 4.3) in Gfi Software Helpdesk, published September 11, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.76%, the 55th percentile. No source names a fixed version.

References

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