CVE-2019-13397
Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges...
Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.
- Record
CVE-2019-13397- CVSS 3.0
- 6.1 Medium
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 4.3 Medium
AV:N/AC:M/Au:N/C:N/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
CVE List No score
Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.
- Record
CVE-2019-13397- Updated
- 2026-11-02
EUVDEUVD-2019-4891 No score
Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.
- Record
EUVD-2019-4891- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-rpg4-7fqf-qjwf
Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges...
Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.
- Record
GHSA-rpg4-7fqf-qjwf- CVSS 3.0
- 6.1 Medium
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
OSV
Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.
- Record
CVE-2019-13397- CVSS 3.0
- 6.1 Medium
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2019-13397 is a medium vulnerability (CVSS 6.1) in Enhancesoft Osticket, published July 9, 2019. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.11%, the 66th percentile. No source names a fixed version.
References
medium.com/%40sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a
nvd.nist.gov/vuln/detail/CVE-2019-13397
github.com/advisories/GHSA-rpg4-7fqf-qjwf