CVE-2020-11467
An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify...
An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- High
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Exploit likelihood
What each source reports
CVE List Score used
9.1
An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.
- Record
CVE-2020-11467- CVSS 3.0
- 9.1 Critical
CVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:H/S:C/UI:N - Updated
- 2026-11-02
EUVDEUVD-2020-3821
9.1
An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.
- Record
EUVD-2020-3821- CVSS 3.0
- 9.1 Critical
CVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:H/S:C/UI:N - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-mhpq-2ph4-jm64 No score
An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify...
An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.
- Record
GHSA-mhpq-2ph4-jm64- Weakness
- CWE-732
- Updated
- 2026-11-02
NVD
7.2
An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.
- Record
CVE-2020-11467- CVSS 3.1
- 7.2 High
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H - CVSS 3.0
- 9.1 Critical
CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H - CVSS 2.0
- 6.5 Medium
AV:N/AC:L/Au:S/C:P/I:P/A:P - Weakness
- CWE-502
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2020-11467 is a critical vulnerability (CVSS 9.1) in Deskpro, published April 1, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 3.99%, the 90th percentile. No source names a fixed version.