CVE-2023-2534
Information disclouse and DoS via websocket push events
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- Low
- Integrity
- High
- Availability
- Low
Exploit likelihood
What each source reports
CVE List Score used
Information disclouse and DoS via websocket push events
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
- Record
CVE-2023-2534- CVSS 3.1
- 7.6 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L - Weakness
- CWE-285
- Updated
- 2026-11-02
EUVDEUVD-2023-34013
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
- Record
EUVD-2023-34013- CVSS 3.1
- 7.6 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-67qg-pjv2-pg9v
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as...
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
- Record
GHSA-67qg-pjv2-pg9v- CVSS 3.1
- 7.6 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L - Weakness
- CWE-285, CWE-863
- Updated
- 2026-11-02
NVD
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
- Record
CVE-2023-2534- CVSS 3.1
- 7.6 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L - CVSS 3.1
- 8.1 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H - Weakness
- CWE-285, CWE-863
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2023-2534 is a high vulnerability (CVSS 7.6) in Otrs, published May 8, 2023. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.53%, the 44th percentile. No source names a fixed version.