CVE-2025-48480
FreeScout Has Business Logic Errors
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an authorized user with the administrator role or with the privilege User::PERM_EDIT_USERS can create a user, specifying the path to the user's avatar ../.htaccess during creation, and then delete the user's avatar, resulting in the deletion of the file .htaccess in the folder /storage/app/public. This issue has been patched in version 1.8.180.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- High
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
FreeScout Has Business Logic Errors
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an authorized user with the administrator role or with the privilege User::PERM_EDIT_USERS can create a user, specifying the path to the user's avatar ../.htaccess during creation, and then delete the user's avatar, resulting in the deletion of the file .htaccess in the folder /storage/app/public. This issue has been patched in version 1.8.180.
- Record
CVE-2025-48480- CVSS 4.0
- 7.0 High
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N - Weakness
- CWE-841
- Updated
- 2026-11-02
EUVDEUVD-2025-16452
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an authorized user with the administrator role or with the privilege User::PERM_EDIT_USERS can create a user, specifying the path to the user's avatar ../.htaccess during creation, and then delete the user's avatar, resulting in the deletion of the file .htaccess in the folder /storage/app/public. This issue has been patched in version 1.8.180.
- Record
EUVD-2025-16452- CVSS 4.0
- 7.0 High
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N - Updated
- 2026-11-02
NVD
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an authorized user with the administrator role or with the privilege User::PERM_EDIT_USERS can create a user, specifying the path to the user's avatar ../.htaccess during creation, and then delete the user's avatar, resulting in the deletion of the file .htaccess in the folder /storage/app/public. This issue has been patched in version 1.8.180.
- Record
CVE-2025-48480- CVSS 4.0
- 7.0 High
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - CVSS 3.1
- 2.7 Low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:N - Weakness
- CWE-841
- Updated
- 2026-11-02
OSV
FreeScout Has Business Logic Errors
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an authorized user with the administrator role or with the privilege User::PERM_EDIT_USERS can create a user, specifying the path to the user's avatar ../.htaccess during creation, and then delete the user's avatar, resulting in the deletion of the file .htaccess in the folder /storage/app/public. This issue has been patched in version 1.8.180.
- Record
CVE-2025-48480- CVSS 4.0
- 7.0 High
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N - Weakness
- CWE-841
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2025-48480 is a high vulnerability (CVSS 7.0) in Freescout, published May 30, 2025. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.33%, the 26th percentile. No source names a fixed version.